Privacy Policy

Dear Customer, WELCOME on

In accordance with article 13 of the Legislative Decree of 30th June of 2003 number 196 ("Codice in materia di protezione dei dati personali" or “Privacy Policy”) of the Italian Law, CAFFE' DIEM SRL informs you that any personal data you provide will be processed in compliance with the following document.

This Policy applies as between you, the User of this Web Site and CAFFE’ DIEM the owner and provider of this Web Site. This Policy applies to our use of any and all Data collected by us in relation to your use of the Web Site and any Services or Systems therein.

1. Definitions and Interpretation

In this Policy the following terms shall have the following meanings: “Account” means collectively the personal information, Payment Information and credentials used by Users to access Material and / or any communications System on the Web Site; “Content” means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Web Site; “Cookie” means a small text file placed on your computer by CAFFE’ DIEM when you visit certain parts of this Web Site. This allows us to identify recurring visitors and to analyze their browsing habits within the Web Site. Where e-commerce facilities are provided, Cookies may be used to store your SHOPPING CART; “Data” means collectively all information that you submit to the Web Site. This includes, but is not limited to, Account details and information submitted using any of our Services or Systems; “CAFFE’ DIEM " Means CAFFE’ DIEM SRL with registered office at San Michele di Serino (AV), Via Santa Candida Ortali, n. 27 – 83020, REA No : AV-195634, VAT Reg. No 02964220640; “Service” means collectively any online facilities, tools, services or information that CAFFE’ DIEM makes available through the Web Site either now or in the future; “System” means any online communications infrastructure that CAFFE’ DIEM makes available through the Web Site either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links; “User” / “Users” means any third party that accesses the Web Site and is not employed by CAFFE’ DIEM and acting in the course of their employment; and “Web Site” means the website that you are currently using ( and any sub-domains of this site unless expressly excluded by their own terms and conditions.

2. Data Collected

Without limitation, any of the following Data may be collected:

2.1 name;

2.2 date of birth;

2.3 gender;

2.4 profession;

2.5 contact information such as email addresses and telephone numbers;

2.6 demographic information such as post code, preferences and interests;

2.7 financial information such as credit / debit card numbers;

2.8 IP address (automatically collected);

2.9 web browser type and version (automatically collected);

2.10 operating system (automatically collected);

2.11 a list of URLS starting with a referring site, your activity on this Web Site, and the site you exit to (automatically collected); and

2.12 Cookie information (see below for further information).

3. Our Use of Data

3.1 Any personal Data you submit will be retained by CAFFE’ DIEM for as long as you use the Services and Systems provided on the Web Site.

3.2 Your Data will not be disclosed to third parties.

3.3 All personal Data is stored securely in accordance with the principles of the Data Protection Act.

3.4 Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Web Site. Specifically, Data may be used by us for the following reasons:

3.4.1 internal record keeping;

3.4.2 improvement of our products / services;

3.4.3 transmission of promotional materials that may be of interest to you by email or message;

3.4.4 creation of customer database(s);

3.4.5 contact for market research purposes which may be done using email, telephone, or mail. Such information may be used to customize or update the Web Site.

4. Third Party Web Sites and Services

4.1 CAFFE’ DIEM may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to, payment handling, delivery of purchased items, search engine facilities, advertising and marketing. The providers of such services DO have access to certain personal Data provided by Users of this Web Site. Any Data used by such parties is used only to the extent required by them to perform the services that CAFFE’ DIEM requests. Any use for other purposes is strictly prohibited.

4.2 In an attempt to provide you with increased value, CAFFE’ DIEM may from time to time include third party links on our Web Site. These linked sites have separate and independent privacy policies. This Policy only covers our Web Site and does not cover any other website. CAFFE’ DIEM therefore have no responsibility or liability for the content and activities of these linked sites.

5. Controlling Access to your Data

55.1 Wherever you are required to submit Data, you will be given options to restrict our use of that Data. This may include the following:

5.1.1 use of Data for direct marketing purposes; and

5.1.2 sharing Data with third parties.

6. Your Right to Withhold Information

6.1 You may access certain areas of the Web Site without providing any Data at all. However, to use all Services and Systems available on the Web Site you may be required to submit Account information or other Data. 7.2 You may restrict your internet browser’s use of Cookies.

7. Accessing your own Data

7.1 You may access your Account at any time to view or amend the Data. You may need to modify or update your Data if your circumstances change. Additional Data as to your marketing preferences may also be stored and you may change this at any time.

8. Cookies Policy

8.1 CAFFE’ DIEM may set and access Cookies on your computer. Cookies that may be placed on your computer are detailed in Schedule 1 to this Policy.

8.2 If you access third party links on our Web Site. These linked sites have separate and independent cookies policies. CAFFE’ DIEM encourage you to review those policies when you visit those sites. This Policy only covers our Web Site ( and does not cover any other website. CAFFE’ DIEM therefore have no responsibility or liability for the content and activities of these linked sites.

8.3 A Cookie is a small file that resides on your computer’s hard drive and often contains an anonymous unique identifier and is accessible only by the web site that placed it there, not any other sites.

8.4 You may delete Cookies, however you may lose any information that enables you to access the Web Site more quickly.

8.5 You can choose to enable or disable Cookies in your web browser. By default, your browser will accept Cookies, however this can be altered. Disabling Cookies may prevent you from using the full range of Services available on the Web Site.

9. Changes to this Policy

CAFFE’ DIEM reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Web Site and you deemed to have accepted the terms of the Policy on your first use of the Web Site following the alterations.

Schedule 1: Cookies purpose is enable our systems to recognize your browser and to provide features such as personalized greetings and storage of items in your Shopping Basket between visits.

For any further information regarding the processing and the use of your personal data, a request for modification or cancellation of it, or to oppose their use, please contact our Customer Care by writing us en e-email to :

CAFFE' DIEM - Customer Service

Via Terminio 94

Zip Code: 83020 Serino (AV)

VAT Number:  IT 02964220640

Phone. +39 392 948 0936

Fax --------------