Delivery

CAFFE’ DIEM offers FAST, SAFE and TRACKED international delivery service ! So.. you can enjoy your Italian coffee everywhere in the world !

E.U. SHIPMENT SERVICE :

The delivery services we use include excellent Courier such us DHL and UPS. We offer standard,safe and secure delivery. When you place an order, it will be shipped within 1 or 2 business days after the payment done and received by our Company, unless otherwise noted. After the shipment done, you will receive a Tracking Code by our Courier providing you the code you need to track your parcel, from the shipment to the delivery. The shipping charges are always at Customer’s expenses. All orders will usually be delivered in the U.E. within 3-5 working days *.

For example :

NL, BE, FR, DE, AT, UK, IE: 1 - 3 working days

IES, PT, PL, GR, DK, CRO, HU: 3 - 5 working days

*Orders placed after 12pm on a working day will be shipped on the subsequent working day. ** The delivery time depends on the country, as well as the location. An order that is shipped to a rural location may take longer than an order that is shipped to the capital city (which is close to a DHL or a UPS airport hub). The expected delivery time in business days differs per shipping country. In the tracking info, that you receive as soon as the parcel will leave the CAFFE’ DIEM warehouse, an indicated delivery time is shown.

EXTRA E.U. SHIPMENT SERVICE :

CAFFE’ DIEM will ship your parcel everywhere via DHL and UPS. All the order shipped outside the E.U. will usually be delivered within 5-7 working days. * Attention: For order shipped outside E.U. Countries, the buyer may be subject to import duties and taxes, which are levied when the shipment reaches the specified delivery address. The buyer will be responsible for payment of such import duties and taxes. It should be noted that CAFFFE’ DIEM has no control over these charges and, since these charges are different for different countries, CAFFFE’ DIEM cannot predict their amount. CAFFFE’ DIEM advises the buyer to contact the local customs office for further information.

*Orders placed after 12pm on a working day will be delivered on the subsequent working day. ** The delivery time depends on the country, as well as the location. An order that is shipped to a rural location may take longer than an order that is shipped to the capital city (which is close to a DHL or a UPS airport hub). The expected delivery time in business days differs per shipping country. In the tracking info, that you receive as soon as the parcel will leave the CAFFE’ DIEM warehouse, an indicated delivery time is shown. N.B. :

• No free shipment are offered abroad;

• Cash on delivery payment method is not offered abroad.

Need some help? Write us an email at estero@caffediem.it We aim to respond to all your questions within one or two working days (Sundays and Bank Holidays excluded).